Welcome to KaHappy. By accessing or using our platform at kahappy.com, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Definitions
"Platform" refers to the KaHappy website, application, and all related services. "Agent" refers to an AI chatbot created using the Platform. "User," "you," or "your" refers to any individual or entity accessing or using the Platform. "We," "us," or "our" refers to KaHappy.
2. Account Registration
To access certain features of the Platform, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these terms.
3. Subscription Plans & Billing
3.1 Plans
KaHappy offers Free, Pro, and Business subscription plans. Each plan includes different features, agent limits, message limits, and credit allocations as described on our Pricing page. Plan details are subject to change with reasonable notice.
3.2 Billing
Paid subscriptions are billed monthly through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time through the customer billing portal.
3.3 Refunds
Subscription fees are generally non-refundable. If you cancel a paid plan, you will retain access to paid features until the end of your current billing period. One-time credit pack purchases are non-refundable once credits have been used.
3.4 Credits
Monthly credits reset at the start of each billing cycle and do not roll over. Bonus credits purchased separately do not expire. Credit consumption rates vary by AI model used.
4. Acceptable Use
You agree not to use the Platform to:
- Create agents that generate illegal, harmful, abusive, threatening, defamatory, or otherwise objectionable content
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity
- Distribute spam, malware, or phishing content through agents
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use agents for any purpose that violates applicable local, state, national, or international laws
- Scrape, data-mine, or otherwise extract data from the Platform without our written consent
- Overload the Platform with excessive requests designed to degrade service for others
We reserve the right to suspend or terminate your account and remove any agents that violate these terms, with or without notice.
5. AI-Generated Content
Agents created on KaHappy use artificial intelligence to generate responses. You acknowledge that:
- AI-generated content may not always be accurate, complete, or appropriate
- You are responsible for reviewing and monitoring your agent's responses
- We do not guarantee the accuracy, reliability, or suitability of any AI-generated content
- You are responsible for the content your agent provides to your end users
We recommend including appropriate disclaimers when deploying agents for professional, legal, medical, or financial advice.
6. Intellectual Property
6.1 Your Content
You retain ownership of all content you provide to the Platform, including knowledge base content, agent configurations, and branding assets. By uploading content, you grant us a limited license to use it solely to provide the Platform's services to you.
6.2 Our Platform
The Platform, including its design, code, features, and documentation, is owned by KaHappy and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Platform without our written permission.
6.3 Agent Output
You own the output generated by your agents within the scope of your use of the Platform.
7. Data & Privacy
Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our data practices as described in the Privacy Policy.
8. Service Availability
We strive to maintain high availability of the Platform but do not guarantee uninterrupted or error-free service. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for any losses resulting from service interruptions.
9. Limitation of Liability
To the maximum extent permitted by law, KaHappy and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to lost profits, data loss, or business interruption.
Our total liability for any claim arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless KaHappy and its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Platform, your agents' content, or your violation of these Terms.
11. Termination
Either party may terminate your account at any time. Upon termination, your right to access the Platform ceases immediately. We may retain certain data as required by law or for legitimate business purposes. Sections regarding intellectual property, limitation of liability, and indemnification survive termination.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Francisco County, California.
14. Contact Us
If you have questions about these Terms & Conditions, please contact us at [email protected].